Privacy Policy

1. Who We Are

Classedge Agency is a web design and digital solutions agency based in Nairobi, Kenya. We build custom websites for businesses across Kenya. When we refer to "we", "us" or "our", we mean Classedge Agency.

Our website is classedgeagency.co.ke and our primary contact is classedge0@gmail.com.

2. Information We Collect

When you use our website or contact us, we may collect the following information:

• Contact Information — your name, phone number and WhatsApp number when you submit an enquiry or quote request.
• Business Information — the type of business you operate, your website requirements and the package you're interested in.
• Analytics Data — via Google Analytics, we collect anonymised data about how visitors use our website (pages visited, time spent, device type, general location). This does not identify you personally.
• Communication Records — records of messages exchanged via WhatsApp or email in the course of our business relationship.

We do not collect payment card details. All payments are handled directly via M-Pesa or bank transfer.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and project requests.
• Provide quotes and proposals for website projects.
• Deliver and manage website development projects.
• Send you updates about your project status.
• Improve our website and services using analytics insights.
• Comply with legal obligations applicable under Kenyan law.

We will never sell your personal information to third parties or use it for unsolicited marketing without your consent.

4. WhatsApp Communication

Our primary communication channel is WhatsApp. When you submit a form on our website, your details are sent directly to our WhatsApp number (0742 361 972) via WhatsApp's platform. By submitting our contact forms, you consent to being contacted via WhatsApp regarding your enquiry.

WhatsApp communications are governed by WhatsApp's own Privacy Policy.

5. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymised data. This information is processed by Google in accordance with their Privacy Policy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Data Security

We take the security of your information seriously. Our website is protected by:

• HTTPS encryption (SSL certificate via Netlify).
• Security headers including Content Security Policy, X-Frame-Options and HSTS.
• Input validation and sanitization on all forms.
• Honeypot spam protection on contact forms.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Under applicable Kenyan data protection law, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent to processing at any time.

To exercise any of these rights, contact us at classedge0@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: